Privacy Policy

At Thrifty Baby, we value your privacy and are committed to protecting your personal data. This
Privacy Policy outlines how we collect, use, and safeguard your information when you shop with
us.
1. Information We Collect
To process your orders and provide a seamless shopping experience, we collect the following
information:
• Personal Details: Name, shipping address, phone number, and email address.
• Transaction Details: Information about the items you purchase and your preferred payment
method.
• Customer Support: Photos or descriptions provided during refund requests or quality control
inquiries.
2. How We Use Your Information
We use your data strictly for business operations, including:
• Order Fulfillment: Processing your order and arranging nationwide shipping at our flat rate of
PKR 300.
• Delivery Updates: Contacting you to ensure your package arrives within the 3–5 working day
timeline.
• Customer Service: Reviewing refund requests and verifying “genuine issues” via the photos
you provide within the 24-hour claim window.
• Internal Quality Control: Using feedback to improve our QC process for thrifted items.
3. Information Sharing
We do not sell or rent your personal information to third parties. We only share your data with:
• Courier Partners: To ensure your package is delivered to the correct address.
• Payment Processors: To securely handle your transactions.
4. Data Security
We implement various security measures to maintain the safety of your personal information.
Your data is only accessible by a limited number of persons who have special access rights to
such systems and are required to keep the information confidential.
5. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request a correction to any inaccurate information.
• Contact us regarding any privacy concerns via our official communication channels.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on
this page to keep you informed of what information we collect and how we use it.